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Other Digital Transformation Support Pilot Program (DTSPP) FAQs
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THE VOLASO DIGITAL PRODUCTS
Success Stories
WOODLANDS Indian Vegetarian Restaurant The first Indian vegetarian restaurant in Hong Kong
Alex PE, Chairman of the WOODLANDS Group of Restaurants in Hong Kong and Macau, the first Indian vegetarian restaurant in the city, has successfully upgraded its point-of-sale (POS) system via the pilot program. “Under the pilot programme, our restaurant has adopted a new POS system that provides easy access to sales data. We can now view the data on our smartphones anytime and anywhere, including customer volume, top favorite dishes and sales performance, without visiting the restaurant in person. The adoption of the new POS system can enhance efficiency and save time."
Highlighting the advantages of the new POS system, Alex indicated that it features a multilingual interface, saving the efforts for translation among different languages. “With data automatically collected and analyzed by the system, identifying the top-selling dishes makes it easier to develop a marketing strategy. With the benefits of digitialisation, we are also studying the feasibility of using QR code ordering, making it convenient for both of our staff and customers.”
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Hoi Hing Kitchen Hong Kong Traditional Features---Tea Restaurant
Mr. Zhao, owner of Hai Xing Kitchen, said: "For small local restaurants like us that focus on neighborhood business, the flow of diners is very important to maintain business and increase turnover. The digital technology solutions provided in the program allow diners to place orders anytime and anywhere using their mobile phones. On the one hand, it reduces the chances of waiters making mistakes in placing orders, and on the other hand, it also reduces the workload of employees. At the same time, we can also understand the business status of restaurants in real time. In addition, the funding provided by the program also allows small restaurants like us to try digital transformation, enhance competitiveness, and cope with the challenges currently faced by the industry."
自家製韓國刀削面-李家麵店
一家由韓國人營運的餐廳
Buja Kalguksu was successfully matched with the solution provider, ROKA Service, to adopt digital solutions in the category “Digital Payment Solutions and Shopfront Sales” which help reduce the workload of its frontline staff and decrease the chances of errors in their orders, thus enhancing service for customers. The solutions also help its backend staff in understanding the restaurant’s latest operational situation, enhancing operational efficiency.
------摘自社交媒體
他們的廚師都是來自韓國之前的POS系統只能打印中文或者英文，導致經常發生翻譯錯誤和理解偏差的問題，我們爲了解決他們的這個問題特別訂製了可以打印多國語言的廚房打印機，讓異國餐廳入駐香港更安心和更能保留自己的地方特色。
FAQ
Frequently Asked Questions about the DTSPP Digital Transformation Support Pilot Program
Catering business* requires a license
Retail
Tourism industry* requires a license
Personal services industry
What industries can apply?
The scheme provides funding of up to HK$50,000 on a 1:1 basis, with funding directly transferred to the bank account of eligible providers without the need for prepayment.
How much funding can I get?
Funding can be used to designate one of three options, including a pre-assessed package of options listed on the most popular POS system adoption options list, including new equipment, hardware, software, and any other assets purchased with funding from the program.
What expenses can be covered by the grant?
Am I eligible to apply?
Any enterprise that meets the following requirements can apply:
registered in Hong Kong under the Business Registration Ordinance (Cap. 310);
Non-Hong Kong listed companies, statutory bodies or non-governmental organisations receiving public funding;
Having substantial business operations in the retail industry in Hong Kong at the time of application;
Fewer than 50 full-time employees
The most considerate free consulting service
From applying for funding to providing services, one-stop processing will help you save all time and costs without having to hire additional consultants.
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必須為非上市公司
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具有BR商業登記證
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相關商業證明文件
(例如飲食業需要食牌) -
公司總人數不超過50人
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有實體門市 (需提供門市照片)
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The Digital Transformation Support Pilot Programme targets companies with substantial business operations in the catering, retail (excluding the catering industry), tourism or personal services industries.
For more application requirements, please refer to the details ( https://dtspp.cyberport.hk/wp-content/uploads/DTSPP-Guide-and-Conditions-for-Funding-Applicants_Eng.pdf ).
Applicants who have submitted applications and whose applications are still pending are not allowed to submit another application until their originally submitted application is rejected or withdrawn.
An applicant can withdraw his/her application before it is approved. After withdrawing the application, the applicant can submit a new application again if the relevant batch is still open for applications.
If the technology solution applied for by the applicant is not currently in use, then the applicant may apply for the funding scheme.
The actual processing time will depend on the number of applications received at the time, the clarity of the information provided, etc. Applicants will be notified of the approval result within 2 months of receiving the applicant's complete information. Applicants can check the status of their application on the website of the program using the application number assigned.
